GUIDE: 12 Problems of Procurement (and how to solve them)

How to negotiate better prices through smarter procurement

By James Metcalfe, updated 25 Mar 2025
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Negotiation is not just about cutting costs. It is about structuring deals that protect margins, reduce risk, and support programmes. In construction, where procurement drives project success, your pricing approach directly impacts procurement ROI.

What procurement ROI covers

Procurement ROI measures more than cost savings. It captures all financial and operational value from procurement activities, including risk reduction, efficiency gains, and strong supplier relationships. When procurement is done well, every pound spent delivers more than materials and labour. It safeguards profitability.

Procurement ROI includes:

• Cost savings: Better pricing, reduced variations, and fewer disputes
• Risk mitigation: Clear contract terms, defined scopes, and reliable suppliers
• Efficiency gains: Faster processes, automated approvals, and fewer delays

Key drivers of returns

Several factors influence how procurement teams maximise negotiation value:

• Scope clarity: Well-defined scopes prevent disputes and costly variations
• Standard contract terms: Consistent agreements speed negotiations and lower risk
• Data visibility: Historical pricing, subcontractor performance, and benchmarking data build negotiation leverage
• Procurement efficiency: Faster approvals and structured workflows curb overruns
• Supplier relationships: Long-term partnerships lead to better pricing and priority access

Why procurement ROI matters

Every package awarded, contract signed, and variation approved affects margins, risk, and cash flow. Getting procurement right keeps projects profitable. Getting it wrong lets costs spiral before work begins.

Accountability is crucial. Commercial managers need confidence that procurement is locking in top value without reckless risk. An experienced quantity surveyor recommending a subcontractor should rely on clear data, not just gut feeling. This data must cover pricing, performance, and contract terms. Without it, decisions are tougher to defend.

Stakeholder trust is also on the line. Developers and financiers expect structured, measurable procurement. Unclear scopes, inconsistent terms, and late orders raise red flags. When procurement runs smoothly, confidence grows. When it falters, scrutiny follows.

Ultimately, procurement ROI decides if a contractor is holding margin or bleeding cash. Visibility, process discipline, and negotiation strategy make the difference.

Five ways to secure better prices

Procurement goes beyond finding a low number on paper. It is about locking in deals that hold under pressure, keep subcontractors accountable, and protect margins long after tender. These five strategies strengthen your negotiation stance.

1. Define scopes precisely

Vague scopes inflate costs. Subcontractors add contingencies when the scope is unclear, and that leads to higher prices and future disputes.
• Be specific: Clearly define inclusions, exclusions, and responsibilities
• Use templates: Standard formats reduce ambiguity
• Tie scope to drawings: Link everything to specs for zero guesswork
• Cover temporary works: Missed preliminaries and site access drive up costs

A well-drafted scope removes guesswork and keeps pricing tight.

2. Introduce competitive tension

Subcontractors sharpen pricing when they know they are up against others. A structured tender process secures the best value without harming quality.
• Invite multiple bidders: Three to five quotes per trade create real competition
• Compare in real time: Side-by-side analysis highlights cost discrepancies
• Hold off on commitments: Early preferences weaken leverage
• Time it right: Tendering before subcontractors’ books fill up helps lock in better rates

Nothing motivates sharper bids like active competition.

3. Standardise terms and conditions

Inconsistent terms delay approvals, amplify risk, and invite hidden costs. A standardised approach keeps negotiations firm and fair.
• Use pre-approved templates: Speed approvals, reduce legal back-and-forth
• Fix pricing structures: Clear rate schedules avoid ambiguity
• Align payment terms: Match subcontract payments to head contract requirements
• Set performance expectations: Liquidated damages and defect clauses keep quality in check

Clear contracts mean fewer disputes and stronger margins.

4. Challenge bids with data

Subcontractors may not disclose margins, but historical data highlights inflated costs. Comparing current quotes to previous projects keeps pricing realistic.
• Use previous benchmarks: Spot inflated rates before awarding contracts
• Identify outliers: Flag unusually high or low items for deeper discussion
• Factor in escalation: Labour and material trends shape pricing talks
• Leverage live analytics: Real-time data prevents overpaying on vital trades

Numbers do not lie — use them to negotiate smarter.

5. Build long-term relationships

One-off negotiations can land a good deal, but strong subcontractor relationships drive sustained cost savings.
• Value reliability: A subcontractor who delivers consistently is worth a marginally higher rate
• Share pipeline visibility: Subcontractors price competitively when they see repeat work
• Track performance: Use past project data to inform future decisions
• Explore multi-project agreements: Locking in trades for multiple jobs secures better rates

Good procurement is about the next five contracts, not just the next one.

Frequently asked questions about procurement ROI

Procurement ROI means extracting greater value from every decision. Here are some common questions on how smarter negotiation delivers stronger financial outcomes.

How can I link negotiation wins to tangible ROI?

Track savings beyond the initial price drop. If a package starts at £2.5 million and is negotiated down to £2.3 million, that is £200,000 recovered. Fewer variations, less admin time, and better payment terms also add value. The key is recording these gains rather than assuming they cancel out over time.

Does tender timing affect supplier willingness to lower prices?

Yes. Subcontractors price work based on pipeline. If you tender too late, they might be fully booked and quote higher or not bid at all. If you tender too early, uncertainty over material costs can inflate prices. Typically, six to 12 months before major packages and three to six months for smaller trades is ideal. That keeps competition strong without locking in extra risk.

Are technology investments worth the cost?

Absolutely. If a system prevents just one costly mistake, it often pays for itself. Automation that eliminates manual scope drafting or flags pricing discrepancies means fewer errors and quicker processes. If avoiding a £100,000 contract dispute hinges on a platform that standardised key terms, that is measurable ROI. The cost of inefficiency is usually higher than the price of better tools.

What if subcontractors push back on standard terms?

Pushback is normal. Standardised terms should be applied across all trades. If a subcontractor resists clauses like liquidated damages or retention, ask for specific concerns. If cash flow is the issue, structured milestone payments may resolve it. Sticking to consistent terms sets clear expectations and reduces friction.

Maximising returns through connected procurement

Negotiation creates true value when procurement systems support it. A solid price at tender means nothing if approvals stall, contracts take weeks to finalise, or scope oversights lead to variations. Procurement ROI depends on how efficiently the agreement moves to contract execution.

Disconnected workflows slow progress. A quantity surveyor might secure a strong quote, but if pricing is not benchmarked, you have no idea if it is competitive. If a contract administrator approves a subcontractor with no past performance data, you might risk bigger issues down the line. Without visibility across the entire procurement process, margin seeps away before work even starts.

Structured procurement removes that guesswork. Live procurement schedules track package status in real time. Scope libraries reduce mistakes before tenders. Benchmarking tools expose inflated pricing. Contract automation speeds the signing process. The result is instant visibility and tighter margins.

Want to see how it works?

Book a demo to see connected procurement in action and discover how to transform your procurement process into a seamless, efficient operation.

James Metcalfe

James Metcalfe

James Metcalfe is a Procurement Specialist and Solutions Expert with a strong foundation in Quantity Surveying (QS). \ \ Having worked extensively as a Quantity Surveyor at Wates Group, he honed his expertise in procurement, vendor management, and cost control while directly contributing to new build projects. \ \ James now applies this wealth of experience as a Solutions Consultant at ProcurePro, where he helps construction teams streamline their procurement processes, reduce costs, and improve project outcomes. \ \ With over a decade of industry experience, James is committed to transforming procurement practices for better efficiency and profitability.