Why AI needs humans in the driver's seat

By ProcurePro, updated 27 Aug 2025
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The fear of AI replacing jobs is everywhere - and construction’s no exception. From estimating to procurement, whenever AI gets mentioned, everyone asks: 'Does this mean fewer people?'

The short answer is no. Construction isn’t like other industries. It’s project-based, full of risk, and always changing. You can’t automate relationships, context, or judgement — all crucial and human.

Construction is late to the tech party, but AI is arriving whether we’re ready or not. The question isn’t if it will be used, but how we’ll use it without losing what matters most: control, context, and capability.

Here’s what this article covers

  • Why AI is needed in construction, but can’t work alone
  • Where people add the most value in AI-driven workflows
  • Practical examples of AI in procurement
  • Why guardrails are necessary - and why they must be human

Why construction needs AI - but not without people

Interest in AI is on the rise. According to the Deloitte + Autodesk State of Digital Adoption in Construction report, 72% of construction businesses plan to implement AI.

That figure might sound ambitious, especially in an industry where many still send tenders by email and track progress in spreadsheets. But it reflects a bigger shift - teams are overwhelmed, and they need better tools.

At the same time, 87% of companies report capability gaps. That’s not minor. It confirms what many commercial directors already know: technical tools are only as strong as the people using them.

AI can process data, but it can’t walk a site or sense when a subcontractor’s price is too good to be true. It doesn’t know whether a quote is low because it’s sharp or because it’s missing half the job.

AI can support decision-making, but it can’t make the decision. Construction is complex, contextual, and loaded with risk. AI can’t run without human oversight - or there are consequences.

  • AI helps but doesn’t replace: It can speed up comparisons, flag pricing outliers, and surface previously priced vendors. However, it won’t know which one’s behind schedule on another site.
  • Data is only half the story: AI might flag a subcontractor’s performance rating, but a contract administrator must decide whether to give them another shot.
  • Context matters: AI doesn’t know that a lump sum with no exclusions from a subbie who’s never worked with you is a massive red flag.

The goal isn’t to remove people from the process. It’s to reduce time spent on repetitive admin and give people tools to make better decisions.

AI doesn’t replace the quantity surveyor, the commercial manager, or the contract administrator. It gives them more time to do what they’re best at - think commercially, protect margin, and manage risk.

The role of humans: steering the machine

AI doesn’t know when a vendor is bluffing. People do. AI can’t sense hesitation in a meeting when a delivery promise feels shaky. It won’t catch a quote that seems too neat. Commercial and contract teams read between the lines - AI doesn’t.

AI pulls together a clean report. However, only a contract administrator knows a cladding quote from a new supplier in Leeds is missing fire rating costs buried in an old email chain. That isn’t a data issue. It’s experience.

A quantity surveyor in Birmingham might use AI to surface three historical ductwork packages. The numbers might look right, but only they recall a late-stage design change that pushed costs up. AI doesn’t see that. Humans do.

Where people steer, AI supports

Procurement decisions don’t live in spreadsheets. They live in context, relationships, and commercial risk.

  • Interpreting nuance: AI might flag a low number. A contract administrator knows the subbie is new to the market and hungry for work - worth a follow-up.
  • Balancing risk: AI can’t weigh the benefit of a sharp price against a known under performer. A quantity surveyor can.
  • Managing expectations: Clients sometimes insist on preferred suppliers. AI won’t factor that in, but you will.

AI can offer suggestions, but it can’t finalise decisions. Someone needs to steer, armed with real-world insight and an awareness of what’s at stake.

Augmented intelligence in procurement (practical use cases)

AI in construction procurement should support, not replace, decision-making. When used properly, it cuts admin, highlights risks, and frees time for better commercial outcomes.

AI-powered pricing library

Instead of memory or buried spreadsheets, surveyors access structured pricing data from previous projects. AI flags anomalies on the spot. If a plastering package comes in at £160/m² and five similar projects averaged £125/m², the system raises a red flag. The team investigates rather than assumes.

  • Spot price discrepancies: Highlights outliers in subcontractor quotes
  • Support negotiation: Provides historical context for confident pushback
  • Retain commercial knowledge: Stores pricing trends and project history when staff move on

Estimating handover

The handover from estimating to delivery is often messy. Details get buried in emails, or forgotten. AI helps package up knowledge - what was included, who was contacted, and how decisions were made. Delivery teams no longer start from zero.

  • Transfer assumptions: Carries over estimator decisions to delivery teams
  • Reduce rework: Flags mismatched inclusions or scope coverage
  • Catch missing items: Surfaces exclusions or provisional sums that need attention

AI price comparison

Subcontractor quotes rarely follow a template. One sends a three-page PDF, another an email, another just says ‘see attached.’

AI sorts this chaos, extracting scope items, inclusions, exclusions, and totals into a single comparison view.

  • Standardise quotes: Extracts data no matter the format
  • Speed up approvals: Builds comparison tables automatically
  • Improve transparency: Gives project leads a clear view of inclusions or missing items

Takeaway

  • AI flags issues; humans decide what to do next
  • AI saves time; teams focus on value instead of admin
  • AI lifts quality; but only when people stay involved

Margins improve when teams can move faster with more confidence. That doesn’t mean handing over decisions to algorithms.

Guardrails: why AI still needs humans in procurement

AI can’t make decisions. It can only suggest them. That’s why governance isn’t optional - it’s the framework that prevents good data from driving bad outcomes.

A subcontractor flagged by AI might look fine on paper. But if they’ve been deregistered, missed milestones, or failed to return final claims, someone needs to know. AI won’t catch it unless that detail is in the system. Often, it isn’t.

When AI is folded into procurement with no structure, it quickly turns into noise. Different teams use it differently, and no one knows who’s in charge when something goes wrong. That isn’t transformation - it’s chaos in a new wrapper.

People must provide the controls. Project teams know the job, the risks, and where things fail. Commercial managers understand what happens when a cheap number becomes an expensive dispute.

AI should help them move faster and think more clearly - not take the wheel. To explore more about how AI and human collaboration can revolutionise your projects, book a demo with ProcurePro today.

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ProcurePro

ProcurePro is revolutionising procurement for the construction industry! Consolidate 15+ fragmented procurement processes traditionally managed with Excel, Word and 1000s of emails, into a single paperless platform and enjoy 50% faster procurement.