GUIDE: 12 Problems of Procurement (and how to solve them)

How main contractors are using procurement to boost profitability

By James Metcalfe, updated 02 Apr 2025
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Margins in construction are thin. Everyone knows it — and everyone feels it. With such small buffers, even a slight delay or scope gap can dent the bottom line. The shift from The Old Way of spreadsheet schedules, vague scopes, and missed opportunities to The New Way of structured procurement isn't just about better systems. It’s about better outcomes. Procurement has moved from a tick-box function to a performance lever — and smart contractors are using it to drive profit, not just manage cost.

Curious how they do it? Let’s break it down.

Why profitability matters for contractors

Most main contractors operate on margins of 2% to 4%. That leaves little room for mistakes, delays, or scope gaps. One botched package can wipe out months of effort. Profit isn’t just a result — it’s a target. Procurement is where it’s made or lost. A well-run tender process, a clean scope, and a solid contract structure can protect revenue by preventing margin erosion from disputes, rework, or claims.

The upside is real. With the right procurement practices, contractors can see 8% to 12% margin improvements across the supply chain, per McKinsey’s analysis of strategic procurement in construction. These aren’t theoretical numbers. They’re real-world gains, once procurement is treated as a commercial tool rather than a paperwork chore.

7 ways procurement maximises profit

Most contractors know their profit is won or lost well before a shovel hits the ground. Procurement is where control starts. Here are seven ways The New Way of procurement lifts margins.

1. Improve visibility of project status

A live procurement schedule shows what’s on track and what’s slipping. It replaces guesswork with clarity.

"Before this, we had no helicopter view — you'd only find out a package was behind when it was already a problem." — commercial manager, tier 2 UK contractor

Real-time visibility lets you see risks before they land. That stops delays from snowballing into lost margin. For more insights on managing these risks, explore our supply chain insights.

2. Reduce manual tasks

Manual admin burns hours and margin. Each moment your team spends chasing dates, updating spreadsheets, or formatting documents is time they don’t spend on strategic procurement.

Cutting manual tasks creates direct savings:

  • Fewer hours on non-commercial work
  • Lower overhead per project
  • Leaner teams managing more packages

You don’t need extra people — just fewer keystrokes.

3. Strengthen scope clarity

A poorly written scope is a margin leak. It leads to inconsistency, variations, and disputes.

Standardised scope libraries fix that:

  • Draft faster
  • Miss less
  • Align better with subcontractors

What you save isn’t just in avoiding errors — it’s in avoiding the argument.

4. Accelerate approvals

Waiting on sign-off delays procurement. It also exposes you to price hikes, especially in volatile markets.

Quick approvals protect pricing:

  • eSignatures move contracts faster
  • Notifications alert the right people
  • Approvals don’t get buried in inboxes

The faster you act, the better rates you lock in.

5. Enhance vendor selection

Choosing a subcontractor is more than a race to the lowest price. It’s about risk, track record, and overall value. Comparing quotes without that context leads to poor decisions.

Structured vendor selection helps you:

  • Spot hidden costs
  • Compare like for like
  • Track performance over time

Strong inputs mean stronger choices. That’s how you firm up margin before work begins. Discover more about buying smarter.

6. Adopt structured reporting

Procurement reports shouldn’t be a scramble. If you’re cutting and pasting data the night before a meeting, you’ve already lost time and clarity.

Structured dashboards fix that:

  • Live data, not lagging spreadsheets
  • Project-level and portfolio-level views
  • Trends you can act on, not just observe

Forecasting improves when reporting isn’t an afterthought.

7. Leverage digital collaboration

Procurement doesn’t sit in a silo. It touches design, delivery, and finance. When teams work in isolation, coordination breaks down and margin vanishes.

Digital collaboration aligns everyone. It makes project data easy to see, tasks easy to track, and decisions easy to finalise.

That compound effect? Less friction. Fewer mistakes. More profit. For more on how digital tools can enhance your procurement process, check out the benefits of construction procurement software.

A practical way forward

Contractors rarely lack intent — they lack alignment. Procurement touches too many parts of the business to sit in silos. If schedules, scopes, tenders, vendor records, and contracts live in different tools, consistency slips and margins follow.

The New Way connects it all under one platform. Schedules update in real time. Scope libraries cut repeat work. Tenders, approvals, and contracts move without delays. Vendor data becomes a powerful resource, not something lost in inboxes. Reporting is instant, not dragged together in Excel.

Ready to see how it works? Book a demo and unlock your procurement potential with us today!

James Metcalfe

James Metcalfe

James Metcalfe is a Procurement Specialist and Solutions Expert with a strong foundation in Quantity Surveying (QS). \ \ Having worked extensively as a Quantity Surveyor at Wates Group, he honed his expertise in procurement, vendor management, and cost control while directly contributing to new build projects. \ \ James now applies this wealth of experience as a Solutions Consultant at ProcurePro, where he helps construction teams streamline their procurement processes, reduce costs, and improve project outcomes. \ \ With over a decade of industry experience, James is committed to transforming procurement practices for better efficiency and profitability.