Chapter 5
Connecting procurement
The root cause of these problems is fragmentation in how procurement is done. The opposite is also the solution - connectivity.
If you’re ready to fix the 12 Problems of Procurement, you’ve got two options: hire more people (if you can find them) or become more productive.
Take “no visibility” as an example: work being completed (e.g. sending a tender) is disconnected from reporting processes, so manual updates are needed to track progress. When done monthly, this means people are chasing colleagues for updates.
With connected procurement, sending a tender updates the status report and your supply chain records automatically - perfect visibility.
This chapter illustrates maturity levels across 11 key aspects of procurement, and provides a benchmark report to help you assess where you stand.
End-to-end connectivity
Procurement works best as a loop. When these steps are connected, updates, documents, and performance data move with the work, providing continuous visibility and control.
Pre-Con: Estimating Handover
Plan: Procurement Schedule
Define: Scope of Works
Source: Tenders
Evaluate: Comparisons
Approve: Approvals
Commit: Contracts & Sign
Manage: Vendor Management
Learn: Insights → improves the next plan
Read the next chapter
5.1 – Levels of maturity across 11 key areas
Maturity levels (or curves) are a way of benchmarking your behaviours against best practice.
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