GUIDE: 12 Problems of Procurement (and how to solve them)

Smart procurement: How technology is enabling smarter buying decisions

By ProcurePro, updated 17 Mar 2025
Share article

Procurement in construction is a constant juggle of cost, quality, and schedules. For an industry with thin margins, manual processes tilt the balance in the wrong direction. Learn more about ProcurePro, our mission, values, and the team driving innovation in construction procurement.

Spreadsheets and email chains remain the norm. Delays, errors, and missed opportunities often go unnoticed. It is a legacy system built for an era when slow approvals and reactive decisions were the status quo.

Technology is changing these habits. Procurement automation is now transforming how contracts are awarded, materials are sourced, and supply chain risk is managed, giving construction teams unparalleled control and efficiency.

This article explores how automation works, the benefits it brings, the challenges of adoption, and the future of data-driven, smarter procurement.

What is procurement automation?

Procurement automation replaces manual tasks with digital tools that standardise workflows, minimise errors, and accelerate reviews. Instead of relying on spreadsheets and scattered messages, procurement data lives on a single platform with built-in approvals, templates, and real-time tracking.

In construction, it streamlines the entire lifecycle. Subcontractors are onboarded faster. Scope-of-works templates prevent misalignment from day one. Price comparisons and contract sign-offs happen swiftly. This eliminates repetitive admin, ensuring decisions are made quickly, accurately, and supported by consistent, real-time data.

Benefits of procurement automation

Construction procurement can be slow, repetitive, and full of pitfalls. Chasing approvals and updating spreadsheets can consume hours each week. Automation clears these roadblocks, making procurement faster and more reliable.

Increased efficiency

Manual processes drag momentum. Every waiting period — or every lost file — adds friction. Automation eliminates these slowdowns.

  • Faster contract approvals: Digital workflows route sign-offs instantly.
  • Real-time tracking: Live dashboards show progress on every package.
  • Timely notifications: Alerts prompt swift action, preventing bottlenecks.
  • Centralised documents: Contracts and scopes live in one place, reducing confusion.

With fewer admin burdens, teams can handle more packages without feeling buried.

Cost savings

Procurement errors cost money. Missed discounts, scope gaps, or poor vendor choice can erode margins. Automation reduces these risks.

  • Fewer contract errors: Standard templates prevent costly mistakes.
  • Better subcontractor pricing: Simple side-by-side comparisons enhance negotiations.
  • Reduced admin overhead: Less time on paperwork means more time for cost control.
  • Forecasting accuracy: Live schedules minimise last-minute premium costs.

When procurement runs smoothly, teams can focus on value rather than reacting to problems.

How to implement procurement automation

Switching from spreadsheets to a digital system requires more than new software. It demands a structured plan that embeds automation into day-to-day processes.

Key steps

  • Pinpoint inefficiencies: Identify time-wasters — sluggish approvals, poor scopes, or unclear tenders.
  • Set targets: Define what success looks like, from reduced admin to faster contract letting.
  • Choose the right platform: Ensure it can automate scope creation, tender comparisons, and contract management.
  • Integrate with existing tools: Link procurement to project management, finance, and compliance.
  • Standardise workflows: Use templates for scopes, contracts, and approvals.
  • Train teams properly: Show how automation saves time in real scenarios.
  • Track adoption: Monitor usage, refine workflows, and measure real impact.

Tools and technology

Procurement automation relies on connected systems that bring efficiency to every step.

A well-integrated solution ties these systems together so that tendering, approvals, and project delivery flow seamlessly.

Challenges in adopting procurement automation

Moving from spreadsheets to automation is not an overnight fix. It calls for leadership support, robust training, and systems that fit into existing processes. Common stumbling blocks include resistance to change and disconnected software.

Resistance to change

People often prefer sticking to old habits, even if these habits hinder progress.

  • Lack of urgency: Without leadership backing, uptake stalls.
  • Training gaps: Teams might not see any benefit if training is vague.
  • Job security fears: Some assume automation replaces them.

How to solve it:

  • Show top-down commitment.
  • Offer quick wins that save time straight away.
  • Make training practical.
  • Clarify that automation supports, rather than replaces, skilled professionals.

Integration issues

Procurement touches many departments — finance, project management, compliance, and reporting. If an automation solution does not connect with existing tools, teams will avoid rework by reverting to old methods.

  • Disconnect from project management: Schedules drift when they do not sync with tools like Procore.
  • Finance mismatches: Approved contract values must flow to Cheops or COINS automatically.
  • Compliance risks: Vendor checks need to pull from official registers for real-time due diligence.
  • Document chaos: If tenders and contracts are not stored centrally, files end up in inboxes and local folders.

How to solve it:

  • Pick software with well-built integrations.
  • Use APIs to bridge any gaps.
  • Roll out in phases, starting with core features.
  • Pilot before company-wide adoption.

When done right, procurement automation drives consistency from tendering to contract close.

Future of procurement automation

Procurement is shifting from admin to intelligence. Automation already reduces busywork, but the next wave will predict material pricing, optimise costs, and sense problems early.

Emerging trends

  • Predictive procurement: AI-driven systems forecast subcontractor availability or commodity price fluctuations.
  • Blockchain contracts: Smart contracts create tamper-proof records, improving payment security.
  • Automated compliance checks: Direct links to official registers speed up vendor onboarding.
  • Embedded finance: Procurement software is integrating credit and payment scheduling natively.
  • Voice-activated commands: Some platforms now let teams approve, compare, or question quotes hands-free.

AI and machine learning

AI is moving from basic automation to real decision-making. Machine learning analyses vast data sets to find patterns and optimise procurement tasks.

  • Subcontractor selection: AI flags the most suitable subcontractor using prior performance data.
  • Risk identification: Contract-analysis tools highlight unfavourable clauses.
  • Dynamic scheduling: AI updates procurement timelines in response to project movement.
  • Automated negotiations: AI-driven apps can handle simple price haggling.
  • Fraud detection: AI checks for anomalies before final payments are made.

Procurement is no longer about admin. AI will push it toward a data-driven, collaborative, and highly strategic function.

FAQs about procurement automation

Will procurement be automated?

Not fully. Automation removes routine tasks but does not replace commercial judgment or risk management.

  • AI adds speed: Approvals and comparisons happen automatically.
  • People still decide: Bargaining and subjective assessments require human insight.
  • Legal oversight: Drafting must align with JCT, NEC, and other frameworks.
  • Context matters: Low bids do not always reflect past contractor performance.

Automation targets tasks that slow you down. Critical calls remain with experienced professionals.

How will AI influence procurement?

AI shifts procurement from reaction to prediction.

  • Better subcontractor selection: AI analyses cost history and reliability scores.
  • Contract risk alerts: AI flags hidden liabilities or payment terms.
  • Market-based pricing: AI watches material costs so teams can time purchases better.
  • Instant compliance: AI auto-verifies company details and financial standing.
  • Live insights: AI-powered dashboards reveal delays or cost risks in real time.

AI does not replace procurement teams. It gives them actionable insights and frees time for more strategic work.

Transforming procurement with technology

Procurement is about control. Without structure, teams chase emails and fix scope gaps at the last minute. Technology removes the guesswork by replacing clunky workflows with a single, connected system.

When processes are consistent and data is real time, errors drop and schedules sharpen. Live updates highlight risk before it derails your entire project. Standardised contracts protect your margins and reduce disputes. Vendor ratings guide you to pick reliable partners instead of going with gut instinct.

See automated procurement in action. Book a demo to learn how teams procure 50% faster while staying on top of scope, cost, and contract execution.

ProcurePro

ProcurePro

ProcurePro is revolutionising procurement for the construction industry! Consolidate 15+ fragmented procurement processes traditionally managed with Excel, Word and 1000s of emails, into a single paperless platform and enjoy 50% faster procurement.