GUIDE: 12 Problems of Procurement (and how to solve them)

How visibility in procurement prevents budget blowouts

By ProcurePro, updated 02 Apr 2025
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Procurement delays are like a slow leak in a tyre — often unnoticed until you're swerving off track. Most of the time, you saw it coming. You just did not have the right tools to stop it early. To learn about strategies to enhance procurement performance, explore data-driven insights.

Teams are trying their best. They are buried in spreadsheets, chasing subcontractors, stuck in approval loops, and juggling contract redlines — all while trying to hit procurement milestones.

That lack of visibility does not just cost time. It drains margin.

Below, we break down exactly where delays creep in, how they blow project budgets apart, and what visibility can do to stop the bleed.

Why procurement delays cause budget blowouts

Procurement delays do not appear on a single line item. They show up everywhere.

A slow tender response leads to last-minute quoting, which pushes out contract award. Then you are scrambling to get scopes signed while the site crew waits for materials. Each delay knocks on the next — and the cost is not merely a few emails or hours lost.

  • Increased subcontractor pricing. When tendering runs late, you lose leverage. Subcontractors know you are pressed for time, so they inflate prices, end negotiation quickly, or pass on the job altogether.
  • Disrupted sequencing. One package delay can break the entire construction programme. Trade stacking, rework, night labour, or idle equipment all add cost without adding value.
  • Higher variation volumes. Rushed scopes are vague. Subcontractors fill gaps with variation claims. These are harder to contest when you are short on time or documentation.
  • Duplicate effort. Re-tendering, re-approvals, and rework happen when teams cannot see what has been done or where a package is stuck.
  • Lost trade continuity. Preferred subcontractors move on to other jobs if you are slow to award. You are left with whoever is still available — often less familiar, less reliable, and more expensive.

One practical example: a subcontractor in Birmingham recently priced the same job twice for the same head contractor, six weeks apart. The first quote was £210k. The second was £248k. Why the jump?

The programme shifted, the scope was unclear, and his labour was tied up elsewhere.

These delays happen on big jobs and small ones alike. They strike when scopes stay in draft, pricing clarifications drag on, or contracts sit unsigned awaiting one more approval.

The longer procurement stays in the dark, the more expensive it becomes. Visibility is not just about knowing where things are — it is about knowing what is at risk and what to do next.

1. Fragmented schedules

Procurement delays often begin with something deceptively simple: a spreadsheet. Or five spreadsheets. Different versions, saved in countless places, owned by multiple people, with no one sure which is the latest.

Disconnected teams, missed dates, and slow decisions follow.

Slow updates between teams

When everyone works from separate files, updates lag. That lag creates confusion, and confusion delays action. Here is where it shows up:

  • Email replies missed. A project engineer confirms a start date by email, but the QS never sees it. The tender goes out with the wrong programme.
  • Version control fails. A contract administrator updates a milestone in the tracker. A construction manager presents last week's version to the board.
  • Manual reporting bottlenecks. A director requests a status update on Monday. The team scrambles to revise spreadsheets manually, and the numbers are already stale by the time they land in the inbox.

Confusion over live versus outdated information

When no one trusts what is current, progress stalls. A package marked 'awarded' might still wait on a signed contract. A tracked scope note in a Word document might contradict the latest PDF. Teams then double-check what should have been obvious or, worse, skip checking entirely.

2. Late approvals

Delays do not always start with the subcontractor. A package can sit idle for days, sometimes weeks, awaiting one person to review or approve. Meanwhile, the clock ticks.

Unclear authority channels

When approval paths are uncertain, decisions get lost. A recommendation goes to the commercial manager, who sends it to the project director, who assumes the construction lead will sign off. We have seen subcontract awards delayed by 14 days just because the GM was on leave, and no one had delegated authority. The subcontractor walked, and the team had to start again.

Missed deadlines for subcontract start

A single missing signature can throw the whole programme off track. If a subcontract is not approved on time, shop drawings are delayed, which pushes out manufacturing, which pushes out delivery, which slows site work. It is usually not just the one task that slips — it is everything after it.

3. Inconsistent tender responses

Tender coverage should be consistent. Often, it is far from that. One subcontractor gets a clear tender pack, another gets a partial drawing set, while a third gets a phone call with extra instructions nobody else hears. Predictably, you end up comparing prices that do not quote the same thing.

Disjointed communication with vendors

When tender communication lives in inboxes or over the phone, clarity disappears. No single audit trail exists, and instructions vary by sender and timing.

  • Email threads get buried. A QS sends a scope clarification on Monday. The subcontractor quotes on Wednesday but never saw the update.
  • Phone calls are not tracked. Verbal clarifications made onsite never get written down. That version of the truth lives in someone's head.
  • Duplicate tenders go out. A package reissues minor changes, but subcontractors are not told which version to price. Some respond twice, and others not at all.

Disjointed communication does not just slow things. It creates inconsistent submissions that are impossible to compare.

Hidden scope gaps

Unclear scopes cause gaps. Gaps lead to disclaimers. Disclaimers lead to variations. When scopes are pieced together from old projects, ambiguous clauses slip through. Subcontractors cover themselves by excluding questionable items, and these exclusions often go unnoticed until work begins.

For example, on a £1.2 million MEP package, the subcontractor excluded bracketry because the tender scope did not specify who was supplying it. The contractor assumed it was included. That variation cost £38k. Margin gone — and it was completely avoidable.

4. Lack of visibility in risk monitoring

Delays do not always come from what you see. Often, they happen because of what you do not see. When data is missing or buried, red flags go unnoticed until a small problem becomes a massive cost.

Blind spots in vendor performance

Without structured vendor performance data, contractors fly blind. Awards hinge on price, not track record. If the same name keeps appearing on variation-heavy jobs, no one realises until the damage is done. Learn more about managing procurement risks with procurement risks.

We saw a façade subcontractor awarded three consecutive packages. Each was late, each required remedial work, and each pushed £100k in variations. No one connected the dots because the data sat somewhere else.

  • No feedback loop. Poor performance does not follow vendors from job to job.
  • No benchmarks. Commercial teams cannot compare pricing to past delivery history.
  • No accountability. Subcontractors walk away from delays without bearing the cost.

Late discovery of compliance gaps

Compliance risk does not wave a flag. It shows up quietly, often after a contract is signed. If teams are not updating scopes or reflecting new legislation, gaps slip in.

Take the Building Safety Act 2022. When new gateway requirements took effect in October 2023, many contractors missed the updated dutyholder clauses. Contracts had to be redrafted mid-award. Packages stalled. Some vendors pulled out entirely.

  • Design updates missed. Changed drawings never make it into the final scope. Old templates reused. Legal clauses fail to reflect new regulations. Licences or insurance unchecked. Noncompliant subcontractors slip through, and it is not discovered until onboarding.

Risk often stays quiet until it becomes expensive.

FAQs about procurement delays

Procurement delays are frequently brushed off as unavoidable. They are not. Below are common questions from quantity surveyors, commercial managers, and project leads who want to pinpoint exactly where things get stuck.

How do I know if my internal approval process is too slow?

Pull data on how long it takes to award a subcontract from the moment you raise a recommendation. Compare that turnaround time across similar trades, values, and project sizes. If the same package takes twice as long on another job, the problem is internal.

What is the most overlooked factor in delayed schedules?

Conflicting scope data. When scope notes, pricing assumptions, and design updates are not aligned, teams waste time reconciling differences. That misalignment leads to delays in issuing tenders, clarifications, and contract finalisation.

Should I standardise my tender documents?

Yes. Standardised documents reduce ambiguity, speed up comparisons, and limit errors. When every trade gets the same structure — clear scope, consistent inclusions, and formatted pricing tables — subcontractors respond faster and with fewer disclaimers.

Moving forward with greater visibility

Procurement does not break in just one place. It fractures in four or five. Schedules hide in spreadsheets, tender notes sit in inboxes, and contract status lives in someone's head. Without a live view of each package, delays go unnoticed until you are already bleeding margin.

When schedules, approvals, and vendor insights flow through a single platform, that noise disappears. Teams stop chasing updates and start making informed decisions. Visibility shortens feedback loops, highlights risk, and keeps everyone — from site teams to directors — on the same page. For more on how procurement software can transform your operations, check out the benefits of software.

To see how a live procurement schedule removes this fragmentation, book a demo with ProcurePro: book a demo today and revolutionise your procurement process!

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