GUIDE: 12 Problems of Procurement (and how to solve them)

How strategic procurement drives bottom-line profitability

By Tim Rogers, updated 07 Apr 2025
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Profitability in procurement doesn't happen by accident. It's the result of deliberate choices made early, repeated often, and backed by solid commercial thinking. For many teams, procurement still means 'get three quotes, pick the cheapest, and hope nothing goes wrong'.

That might lock in a contract, but it doesn't protect margin across the project.

You don't have to look far to see the cracks. Cost overruns, duplicated effort, late packages, and missed opportunities are all signs of a reactive, manual process.

This article explains what strategic procurement looks like and how it directly impacts project profitability.

What strategic procurement involves

Strategic procurement aligns procurement activity with the commercial goals of the business. It shifts procurement from a cost-based exercise to a value-based function. The Old Way is reactive — scope gaps, last-minute tendering, and rushed decisions. The New Way is structured, consistent, and commercially focused.

Strategic procurement goes beyond buying. It includes:

  • Planning ahead. You map out procurement early, link it to programme milestones, and avoid last-minute pressure. It's all too common that construction procurement schedules live in out-of-date spreadsheets, not linked to other tools and processes.
  • Using data to inform decisions. You leverage historical rates, supplier performance, and real market conditions — not just your gut — to make smarter procurement decisions.
  • Standardising how things are done. You remove personal workflows and bring the team onto the same playbook.
  • Linking procurement to project margin. You know how each package affects profitability before you sign anything.

It's not a one-size-fits-all solution, more a process shift — from scrambling to secure trades to viewing procurement as a commercial lever.

1. Identify cost levers and savings opportunities

Every cost you control in procurement goes straight to the bottom line. You don't need a bigger project to make more profit. You need to avoid overspending on the one you already have.

That starts with knowing your spend history. Not just broad categories, but exact rates, suppliers, scopes, and outcomes.

If you've let similar trades on the last five jobs, you should know the average rate per unit. You should also know if a subbie’s quote is 12% above or below that average, and whether you've had issues with them before.

Spend analysis shows where the money is going

Smart teams run the numbers before tenders go out.

They break down package values across projects and regions. They review subcontractor performance against price. They compare like-for-like trades across tenders, not just within the same job. Lessons learnt from procurement projects are incorporated into processes.

This isn't about squeezing every subbie. It is about knowing where you've already lost margin and stopping it from happening again.

Competitive tendering, done properly

You can't save money if you don't scope properly. A good tender starts with a complete, consistent scope — not one dusted off from two years ago. Ambiguity puts costs up.

Once scopes are set, timing matters. Avoid tendering during school holidays or when the trade is slammed. You will end up with poor coverage or inflated rates.

Then comes the comparison. If your team is still dumping quotes into Excel and basing decisions on who answered the phone first, you're guessing, not managing cost.

  • Clear scopes: Ensure a level playing field for accurate pricing.
  • Timing tenders: Target the right windows for coverage and competitiveness.
  • Structured comparisons: Stops you comparing apples to oranges.

Don't skip the negotiation

Once tenders are in, the focus shifts to negotiation. This isn't just about chasing a lower number. It is about knowing your position and understanding what's up for negotiation.

  • Set walkaway points. Know your commercial limits before the call. Tried and tested negotiation tactics are handy to keep up your sleeve.
  • Trade scope for value. Possibly shorter terms, early payment, or simpler paperwork.
  • Lock in details. Avoid leaving risk to float in vague clauses.

Subcontract drafting saves margin

The contract is often shoehorned at the end. Teams may recycle old terms that don't match the new deal. That is where variations creep in.

Good subcontracts match the scope, lock in agreed commercial terms, and close loose ends. They remove ambiguity. That is exactly where your margin lives. Efficient subcontract creation includes the use of solid templates.

Controlling procurement costs isn't about cutting corners. It is about being deliberate. Every pound you don't waste is a pound you keep.

2. Strengthen supplier relationships for long-term gains

You can't build reliable projects on unreliable relationships. You also can't build relationships if you're always starting from scratch.

Good suppliers want steady work, and good contractors want steady performance. Both teams benefit from enhanced supplier/contractor relationships.

Procurement teams that treat subcontractors like disposable line items usually get what they pay for: missed deadlines, poor handovers, and friction. That's The Old Way — transactional, short-term, and reactive. The New Way builds long-term value by making suppliers part of the delivery team.

Set the tone early

Most disputes stem from confusion over scope, programme, or how decisions get made. Clear communication up front sets the tone.

  • Be upfront about risks. If site access is tight, say so.
  • Agree on the basics. Who approves variations, when meetings happen, and how claims are processed.
  • Stick to what you say. If you promise a contract on Friday, send it Friday.

Communication beats escalation

Problems arise on every job. The difference between a conversation and a claim is how quickly you pick up the phone.

  • Flag issues early. Don't let a small delay turn into a missed milestone.
  • Keep it human. A quick site visit often beats a flurry of emails.
  • Solve problems together. Collaboration costs less than adjudication.

Long-term supply chain relationships are not about loyalty for its own sake. They are about predictability. When you know how a subcontractor performs and they know how you operate, risk falls and noise drops. That is where margin stays intact.

3. Mitigate risks throughout the supply chain

Profit leaks out when risk goes unmanaged. That often shows up in scope gaps, contractor disputes, or delays no one anticipated. Much of it is preventable if you look in the right places early on.

Procurement isn't just about locking in a price. It is about managing the risk attached to that deal.

Know who you're working with

Before awarding a package, check their track record and make sure it aligns with the project.

  • Check licence and compliance status. Look at expiry dates, coverage limits, and project-specific standards.
  • Review capacity to deliver. If they are already stretched, don't expect your job to be the priority.
  • Look at past performance. Check if they were late or if they stuck to scope.

This isn't box-ticking. It is about deciding whether to take on their risk.

Spread exposure, don't stack it

Relying on one supplier for a big package is fine, until it isn't.

  • Use multiple suppliers where it makes sense, especially for long-lead trades.
  • Balance local and offshore procurement to manage lead times, customs, and currency.
  • Track interdependencies. Some trades can't start until the previous ones finish.

Draft contracts that close the loop

When costs blow out, the contract usually didn't hold up. Vague scopes and soft clauses leave too much room for interpretation.

  • Detail the scope, line by line. Don't assume the subcontractor knows what is included.
  • Make risk responsibilities explicit. Who pays if the site isn't ready or if materials are damaged?
  • Align with the programme. If other delays occur, how is that time assessed?

A well-written contract should be crystal clear. No grey areas, no surprises. Risks left unaddressed in procurement will show up later as cost or time blowouts.

4. Use data-driven insights for better decisions

Procurement teams used to rely on memory and guesswork. Sometimes that worked. Most times it did not. The Old Way meant digging through inboxes, manually updating spreadsheets, and making commercial calls half-blind.

Now, decisions are only as good as the data behind them. Timing matters. You can't wait until month-end to discover that four packages lag behind schedule.

“We were constantly chasing people for updates. Tender returns were buried in inboxes or saved to the wrong folders. You couldn’t make a reliable recommendation without triple-checking everything manually.”
— Mark Rafiq, Commercial Manager, Richard Crookes Constructions

Structured comparisons replace gut calls

Comparing tenders properly is tough. Many QSs still dump quotes into Excel and sort through inclusions, exclusions, and rates line by line. If you do 10 packages a week, those hours are wasted.

Structured comparisons solve that. Each subcontractor enters pricing the same way so that you can spot:

  • Misaligned rates
  • Missing scope items
  • Inclusions that don't belong

Approvals move faster. Decisions are easier to justify. You avoid the wrong deal just because it arrived first — that's smarter procurement.

Real-time reporting gives you time to act

A major problem with The Old Way is reporting that lags behind reality. By the time the contract manager learns a package is late, site progress is already disrupted.

Dynamic reporting provides:

  • Visibility across every package on every live project
  • Live status updates without chasing your team
  • Warnings when packages are overdue or unsigned

You can't fix what you don't know about. Real-time visibility lets you fix issues before they hit your bottom line.

Project-wide data delivers hindsight upfront

A single project can teach you plenty if the data is stored and shared. The New Way ensures lessons learnt don't vanish when a QS leaves.

Track:

  • How long each package took from scope to sign-off
  • Which subcontractors delivered on time and which did not
  • Where scopes needed rework and why

Those insights go straight into the next job. Better scopes. Smarter tendering. Fewer repeated mistakes.

When every decision is backed by real numbers, margin isn't left to chance.

Frequently asked questions about profitability in procurement

What is a good ROI in procurement?

It all depends on your current situation. Are you grossly overspending in procurement due to outdated processes? Do you lose margin down the back of the sofa? Are your commercial team really doing the most they can to engineer value, or do they even have time to? You can use our handy ROI calculator to see how much you could save.

How do digital tools increase profit?

Digital tools reduce profit leaks by cutting admin work, speeding up tendering, and preventing errors. Teams that switch to automated workflows and real-time tracking make faster decisions and avoid costly mistakes that erode margin. Read about construction procurement software benefits.

Why does supplier diversification matter?

Diversifying your supplier base protects you from relying on one subcontractor for a critical package. It also keeps pricing competitive across regions and trades, giving you more flexibility when capacity or lead times shift.

Turning procurement into a profit centre

Procurement can be just a cost line or a margin lever. The difference is how it is managed and how early it is taken seriously. When procurement is structured, consistent, and visible, it doesn't only protect profit — it amplifies it.

Strategic teams don't trust memory, inboxes, or messy spreadsheets. They use one platform to schedule packages, scope trades, compare quotes, recommend subcontractors, and execute contracts. Efficiency becomes the baseline, not a bonus.

Curious how better tools can help you reclaim time, reduce errors, and boost margin? Book a demo.

Tim Rogers

Tim Rogers

Tim Rogers is Co-Founder & Product Lead at ProcurePro. After nearly a decade working as a Contract Administrator and Project Manager in commercial construction, Tim now works with construction management professionals and builders globally to solve construction’s mission-critical challenge of procurement.